Upgrading and modifications
On the odd occasion we may find the requested paper weight is too low or unavailable. In order to prevent
delay, we will print it on the next weight up. This is called ‘upgrading’ and is quite common in the
print industry. Most of the time it is not an issue, but if your item is going to be part of a mailer
or door drop then the paper upgrade may affect the postage cost.
If paper weight is of great importance
to your order, please let us know before we go to print. We do not charge extra if we need to upgrade your paper,
and we never downgrade paper.
Variations in paper production
Paper is a natural product, supplied from the mill in batches. As such, there can be variations in weight or
thickness from one batch to another. This can result in paper that is up to 10gsm heavier or lighter.
PrintMX also buy paper from different merchants
at different times, which can also lead to small variations in our paper stock.