Decent experience -- can be improved.
I recently bought 600 A1 posters. They arrived on time but not in the condition I would have liked. Due to the way they are packaged, some of the corners/edges of some of the sheets arrived slightly damaged. The posters were spread over three boxes -- each box had some slightly bent/curled/creased posters.
I'm disabled so returning items is a huge hardship for me -- especially when the items weigh close to 30kg. I wish they were packaged better in the first instance. I can use most of them but it's not lost on me that the ones I have to discard for being imperfect have been paid for!
I'd suggest corner protectors for shipments like this to help minimise damage to vulnerable areas like the outer edges of paper sheets.
Date of experience: April 15, 2024
Reply from Mixam